Stage 1

Identify the issues facing the business.  These may well be strengths to be further exploited as well as weaknesses to be addressed.  This is achieved by a combination of:

• confidential questionnaires completed by the participants and project sponsors; and
• 1:1 interviews with the respondents based on the questionnaires. In respect of projects for internal teams further discussion with internal ‘customers’ may be needed.

Stage 2

Through three full day workshops the participants will:

Workshop 1

• collectively agree the issues to be addressed in the plan. This will require a very open discussion with no ‘sacred cows’;

• develop and agree the headline OBJECTIVES (“the goals we want to score”) to address the issues; and, time permitting,

• consider alternative strategic directions to be followed.

Workshop 2

• reaffirm the Objectives from Workshop 1; and

• develop strategies to deliver the Objectives.

Workshop 3 

• reaffirm the Objectives and Strategies to ensure that nothing has changed in the business landscape;

• develop the action plan and start / end dates for each action to implement the strategies; and

• recap on the whole process and what has been achieved.

Sponsor's Commitment

• Identification of the participating team (ideally no more than 8);

• Provision of meeting room facilities and refreshments on or off site for the three workshops, ensuring attendance by all participants.

Our involvment

• Design of questionnaires and interviews with participants;

• Leading and facilitation of the three workshops;

• Provision of all materials; and

• Production of the final plan in hard and soft copy formats, including individual action plans for each participant.